The complete Food & Beverage Solution

An integrated ordering and management solution for the food and beverage industry.

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Discover really cool features

online-ordering

Online Ordering

State of the art successful online ordering through a fully responsive Web interface for all devices. Native Mobile application companion for iPhone, Android, Tablets, Watches & Smart TVs, even for in-store ordering.

inventory

Inventory

Complete product management with raw materials, availability and offers. Purchases, Vendors and Inventory modules provide complete information of every product and raw material that comes in and goes out of your restaurants.

point-of-sale

Point of Sale (POS)

A versatile Point of Sale (POS) solution for waiters, call centers and cashiers. Lightning fast order taking, product customization, checkout and customer & tables management.

order-management

Order Management

Easy order management including reservations, tables and staff. Multiple Kitchen Monitors with different settings for each station, coloring options and more. Real-time Orders Overview showing delayed orders, on-hold and orders per workflow status.

rewards

Rewards

Complete loyalty / rewards programs management featuring points acquisition with different levels & discounts as well as points redemption with gifts or coupons and more. Also, includes contests and a rewards information tool for the cashier by scanning the member’s digital or printed rewards card.

dispatch

Dispatch

Efficient Dispatch module to handle drivers and delivery orders including real-time tracking information from the driver’s smartphone. Alerts for delayed orders, automatic driver assignment and all the features to efficiently run your routing station.

reporting

Reporting

Detailed Sales Reports including Food Cost, Labor Cost and Inventory. Client-centric Reports including Frequency Index, Retention as well as Geographic Reports such as Clients/Orders in Area, Heatmap etc. Also, specialised reports for multi-store restaurants including Workflow, order reassignment and more.

custom-solutions

Custom Solutions

Our experienced development team coupled with our advanced in-house management platform ensure the delivery of custom solutions to provide a truly personalized solution for your business.

Statistics

3.1K

Restaurants receive online orders through echo

19K

Average daily orders through echo

7.8M

Happy end-customers each year

Case Studies

  • Complete F&B solution including Online Ordering through Web, Mobile & TV App, in 12 countries
  • Within 6 years digital sales accounted for over 60%, 
up from 10% of total sales
  • ROI: Call centre staff gradually reduced by 70%
  • Push notification campaigns, past weekly campaigns cost $8000 with CTR<2%, ROI: New campaigns now cost $0 with CTR 17%
hand_dominos

Case Studies

  • Over 155 stores.
  • Create & name your custom coffee and place it on your home screen for a 3-tap ordering!
  • New Rewards program, physically visit stores to collect coffee ingredients and once you have all of them, exchange them for a free coffee voucher.
  • Mikel Live Radio to listen to the best hits, even when you run the app on the background.
hand_mikel

Case Studies

  • Restaurant chain in Iceland & Denmark bringing healthy food to your door.
  • Food tailored to the customer’s ever-growing needs for a healthy diet.
  • This service is in place to capture the new market dynamics in Europe, which is the largest market for meat substitutes with 39% of global sales, promoting an environment-friendly and vegetarian lifestyle
glo_web

Integrates Seamlessly With

stripe
braintree
paypal
maitred
quickbooks
mailchimp

Find out how you can grow your business with echoF&B

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