Our food and beverages software uses a highly durable storage infrastructure designed for mission-critical and primary data storage. Data is redundantly stored on multiple devices across multiple facilities. We keep daily database backups. Files that our customers upload are stored on servers that use modern techniques to remove bottlenecks and points of failure.
When information passes back and forth between our server and your computer, all the information is encrypted. That means that if anyone were to "listen in" and see this data, they will not be able to decrypt or read what it means. EchoF&B uses this security (known as SSL) throughout the site and all its sub-domains to make sure that your personal information is not accessible by anyone but yourself.
Our servers are located at Schuberg Phlis Datacenter. Access control to all servers are with badge reading system with access list, picture and biometric access control on all critical areas as well as around-the-clock motion activated surveillance monitoring. Only authorized personnel have access to the data center. 24/7 onsite staff provides additional protection against unauthorized entry and security breaches.
Our software infrastructure is updated regularly with the latest security patches. Our products run behind a firewall and are carefully monitored. While perfect security is a moving target, we work with security researchers to keep up with the state-of-the-art in web security.
All credit card transactions are processed using secure encryption - the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI- Compliant network. We do not keep credit cards on our infrastructure in any way.